Shipping policy

Processing Time:

Our processing time for your order varies 1-2 business days (Monday - Friday) excluding weekends and Holidays.

Shipping:

Orders of $54.99 are a flat rate of $7.99. Orders over $55.00 ship for FREE (Domestic Shipping Only) FREE Store Pickup. 

Shipping Times: 

All orders will ship in 2-4 business days after processing time.

We will e-mail your tracking number once order is ready to ship. Once package is scanned by the postal service, we no longer have control of the estimated date your package will be delivered. 

Customers are responsible to monitor tracking of package. Flavor Melts LLC is not responsible for any delays, lost or missing packages.

If you have any questions regarding your order or status, please contact us at flavormelts@gmail.com we will do our best to make sure you receive your order on a timely matter.

Summer Shipping Time:

During the months of June - August every order in Connecticut will be shipped Monday - Thursday. If outside of Connecticut your order will be shipped Monday - Wednesday. This is to prevent packages left in hot warehouses for a long period of time. It is very important to monitor your package to prevent your package from being in excessive heat.

Flavor Melts LLC is not responsible for packages left in mailbox or in direct sunlight during hot temperatures that may cause your candle to sweat or melt. We encourage our customers to retrieve packages as soon as possible.

International Shipping:

Internationals customers are responsible for any imported taxes your country charges. We do not collect imported taxes or any additional fee.